Warranty services

 FOREWORD

Armortec is a professional manufacturer of embedded and industrial computing products. We provide both reliable products and meticulous services including technical consulting via telephone and email and product maintenance services, etc.

WARRANTY TERMS

Armortec products fall into three categories, i.e., Standard Products, Stand-alone Components and Customized Products, as defined below:

Standard Products refer to products developed, designed and manufactured by Armortec Intelligent. They include board products and Completed systems. For the Completed systems made by Armortec, all the accessories except for LCD touch screen and battery come with a full two-year warranty. LCD touch screen and battery are covered by one-year warranty.

Stand-alone Components refer to accessories which are not developed, designed and produced by Armortec, including various I/O cards, modules, chassis, power supplies, display, keyboard and mouse. They come with a 12-month warranty. Products or accessories purchased through Armortec but not made by Armortec are only covered by the warranty and maintenance services provided by their original manufacturers. If not specified, these products come with a 12-month warranty.

The warranty coverage for Customized Products shall comply with relevant terms in the contract between the two parties.
For the warranty coverage for any other special products, relevant terms in the contract between the customer and Armortec shall prevail.

Special notes:
* * To prevent the delivery cycle from shortening the warranty period, Armortec provides a deferred commencement of warranty period so that it starts 15 days after the date of dispatch.
* * The following warranty terms only cover Standard Products and Stand-alone Components. For the customized products and special products, the specific service terms and conditions stipulated in the contract signed between both parties shall prevail.