Cutomized Maintenance Service
Besides free warranty, Armortec offers special services that allows the customer to enjoy more meticulous product maintenance services for an extended period of time, such as regular maintenance, priority to request repair service in advance, extension of warranty period for Complete PC systems and parts, machine update service, free technical training for distributors and maintenance service for non-Armortec products, etc.
A. Extended warranty service:
The customer can apply for extended warranty service (with warranty period longer than standard warranty service) at a higher price. Please see the following table for the extended periods and their corresponding price markup:
| Extended period | Price Markup (compared to open price) |
| One year | 4%/year |
| Two years | 7%/year |
| Three years | 11%/year |
B. Onsite update service:
Armortec also provides onsite upgrade services. After paying certain amount of fee, the customer can request to have the CPU, memory, hard disk and so on in the old system updated. Since the update fee may vary with specific hardware configuration, the customer can contact Armortec Service Center in advance for confirmation in this regard.
C. Free technical training for distributors:
For distributors that have entered into agreements with Armortec, we provide professional technical support and help them train their technicians so that they can improve their technical level concerning Armortec products and service quality to win more end customers.
D. For electronic products not made by Armortec, the customer can consult with the local Armortec Service Center face-to-face to obtain maintenance service at a relatively lower price. The charge standard is based on Armortec’s local service price list.
* Armortec Technology Limited reserves the right to final interpretation of the above terms and conditions.